Bookings will not be considered confirmed unless a non refundable deposit of 20% of the total amount has been received within 15 days of reservation. Each of the participants of a confirmed booking shall be given a waiver agreement (Participant Agreement/Medical Statement//Release of Liability) upon arrival on the ship. Balance payment is due 120 days before sailing date.
For short notice bookings made within 120 days before departure, the full amount is due when booking.
Note: For groups – defined as minimum 10 persons on a specified voyage. – In case of cancellation or lowering of number of passengers, the corresponding deposit is deemed forfeited and is non – transferable towards the balance if any.
We require 16 paying guests as our minimum to run the trip.
|All fees (Park Fees, Local Taxes, Fuel Surcharges etc.) itemized separately are subject to change or may be added in any destination up until the date of travel.
Discovery Fleet Corp. reserves the option to make changes at any time before the time of booking confirmation. Any consequences will be communicated with the prospective guests. These may include increases in price due to changes in fuel costs, government taxes, or park entrance fees, amongst others. Changes that may occur after the booking confirmation may include changes in itineraries or time schedule due to unexpected natural events or political unrest.
The payment should be made via wire transfer, direct bank deposit or payment in our in cash.
All foreign and local bank charges must be shouldered by the remitter. A copy of your bank deposit slip is required for verification of payment. An acknowledgement from us will be sent once we confirmed your payment with our bank, usually within 3 - 5 working days.
|Banking Account Details||USD||PHP|
|Bank Name||Union Bank of the Philippines
||Sterling Bank of Asia
|Branch||JTKC - Pasong Tamo Branch
||Ayala Avenue Branch
|Account Name||Discovery Fleet Corporation DBU Discovery Fleet and Discovery Adventure||Discovery Fleet Corporation
|Account Number||132 - 02 - 0000 - 64 - 4
||160 – 6 – 000302 - 38
CANCELLATION REFUND POLICY
Cancellation must be in writing.
Individual Basis –
a) If 91 - 120 days prior to departure, 20% deposit amount is forfeited.
b) If within 90 days before departure - NO REFUND.
Full Charter / Group Basis –
a) If made more than 6 months prior to departure: half of the 20% deposit is not refundable.
b) If made 6 months to 91 days prior to departure: 20% deposit is not refundable.
c) If made 90 days or less prior to departure: 100% of the charter rate is not refundable.
However, substitution of passengers is permitted.
d) No refunds will be issued for unused or partially used packages.
Dive and Travel Insurance
Discovery Fleet Corp. (DFC) requires their clients to have dive and travel insurance. DFC is not liable for cancellation of trips due to force majeure/weather or other unforeseen circumstances including medical emergencies/diving accidents necessitating the return of the vessel to the nearest port/medical facility to seek help. A full refund will be given to the agent if DFC declares a cancellation BEFORE embarkation. The agent will then be in charge of finding alternate accommodation of passengers at their expense. If cancellation was made upon embarkation time, no refund will be given and DFC will find an alternate accommodation for the passengers on DFC expense.
In case of mechanical problems or boat breakdown before or while the trip is underway, DFC will make the best effort to provide alternate accommodation. Should this be unavailable, DFC will refund ONLY the unused portion of the trip. Please make sure that airline tickets are re-bookable or refundable. DFC will not be responsible for transportation expenses beyond what is included in the dive package – i.e. local airport to ship transfers.
Refunds for trip cancellation will be done though bank to bank wire transfer ONLY due to security and AMLA restrictions. We will not entertain demands for cash refunds/transactions at our office.
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